Shipping and Payments

A MESSAGE TO YOU ALL MOMS AND DADS

We know you are excited to get your products from The Baby Store Aus, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.

Even express post experiencing delays learn more.

Due to COVID-19 we are experiencing slightly longer delivery times. We are working hard with the people in our warehouses to get each order out as quick as possible. For any inconvenience caused we apologise, this is something that will change in the near future.

 

AUSTRALIA POST NOTICE

We ship with Australia Post, Toll and Aramex and they are currently experiencing delays in their delivery times as COVID-19 has made a large impact in their systems and ability to ship products effectively. 

Due to social distancing measures, signature is no longer required when receiving your order. 

 

WHERE IS YOUR WAREHOUSE?

Our warehouse is located in Melbourne and Sydney and our head office is located in Melbourne, VIC.

 

PAYMENT METHODS

We accept all major payment methods e.g.Visa, Mastercard, American Express, Paypal and Afterpay. 

 

IS DELIVERY FREE?

Unless stated on website “Free Shipping” “Free Delivery” , all products will incur a shipping fee.

At the moment, for a limited time only we are offering Free Delivery Australia Wide with no minimum order value.

 

TRACKING NUMBER

All orders will receive tracking numbers via email when order is complete.

 

HOW LONG BEFORE IS GET MY PRODUCTS?

We process all orders within 24 hours of purchase, ensuring you get your products as soon as possible. You will receive your products usually within 7-14 business days of placing your order, it is largely dependant on how fast Aus Post, Toll and Aramex are since their enterprise is experiencing large volumes of package delivery.  

 

INTERNATION SHIPPING

We do not provide international shipping. 

OUT OF STOCK ITEMS

Please provide your emails, so we can notify you when items will be back in stock.